NTM Platinum Home Support Plan

Includes

✔ Unlimited remote support

✔ Telephone support

✔ Email support

✔ Remote troubleshooting

✔ Annual PC Health Check

✔ Cyber Security Advice

✔ Software troubleshooting

✔ Printer setup (remote where possible)

Not Included

✘ Replacement parts

✘ New hardware

✘ Windows licence

✘ Microsoft 365 subscriptions

✘ Virus removal requiring a full rebuild

✘ Home networking upgrades

✘ Data recovery from failed drives

✘ Engineer home visits (charged separately)

✘ Third-party software subscriptions